| Friday, February 29th |
| 4998 |
The Impossible Dream? Maximizing the Potential of "Problem" Employees
Nathan H Johnson, MT(ASCP), MS, PhD
8:30 AM – 10:00 AM
Download course materials |
| 5007 |
Simple Multimedia Solutions to Laboratory Training and Problem Solving
Daniel E. Haun, MT(ASCP)H
8:30 AM – 10:00 AM
Download course materials |
| 5014 |
Workload Assessment and Scheduling
Pennell C. Painter, MS, PhD, DLM(ASCP)
8:30 AM – 10:00 AM
Download course materials
Download Post-Session Materials I: Information on Estimating Lab Staffing Needs (Excel File)
Download Post-Session Materials II: Lab Workstation Staffing Model (Excel File)
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| 4807 |
How to Establish and Streamline Competency Assessment
Ann M. Tiehen, MT(ASCP)SBB
8:30 AM – 12:00 PM
Download course materials | Download Supplemental Materials |
| 4965 |
Legal Implications of Laboratory Errors
Kathleen Sazama, MD, JD, MS, MT(ASCP)
10:30 AM – 12:00 PM
Download course materials |
| 4999 |
A cLEAN Sweep for the Laboratory!
Susan F. Kozlowski, MSA, MT(ASCP)SBB DLM
10:30 AM – 12:00 PM
Download course materials |
| 5015 |
Interviewing and Employee Selection
John S. Davis, MBA, MT(ASCP)SC, DLM
10:30 AM – 12:00 PM
Download course materials |
| 5016 |
Keeping Staff in a Stressed Market
Ann Smith, MPA, MT(ASCP), FACHE
1:45 PM – 3:15 PM
Download course materials |
| 5017 |
Follow the Money: Analyzer Selections
Pennell C. Painter, MS, PhD, DLM(ASCP)
1:45 PM – 3:15 PM
Download course materials
Download Post-Session Materials: Financial Management Spreadsheets |
| 5004 |
It's Not Just SOPs Anymore!
Lucia M. Berte, MA, MT(ASCP)SBB, DLM
1:45 PM – 5:00 PM
Download course materials |
| 5013 |
LEAN, Six Sigma, Root Cause Analysis, and FMEA: Taking the Mystery Out of Process Improvement Tool
Donna H. MacMillan, MBA, MT(ASCP)
1:45 PM – 5:00 PM
Download course materials
Download Post-Session Materials: Six Case Worksheets |
| 5003 |
Difficult Conversations and Disciplinary Actions
John S. Davis, MBA, MT(ASCP)SC, DLM
3:30 PM – 5:00 PM
Download course materials |
| 5008 |
Synergizing the Healthcare Team: Strengthening Laboratory Ties to Physicians and Nurses
Nathan H Johnson, PhD, MS, MT(ASCP); Martin L Johnson, MD
3:30 PM – 5:00 PM
Download course materials
|
| Saturday, March 1st |
| 4910 |
Time: How to Manage Your Chaos!
Lynne S. Garcia, MS, MT(ASCP), FAAM
8:30 AM – 10:00 AM
Download course materials |
| 5010 |
Telling People What You've Accomplished: The Art of Self-Promotion
Susan F. Kozlowski, MSA, MT(ASCP)SBB DLM
8:30 AM – 10:00 AM
Download course materials |
| 5009 |
"Getting to Yes" - A Conflict Management and Mediation Model
Michele Best, MT(ASCP)
8:30 AM – 12:00 PM
Download course materials |
| 5018 |
Passing Unannounced Inspections: Practical Game Plans and Proven Strategies
Sharon L. Ehrmeyer, PhD, MT(ASCP)
8:30 AM – 12:00 PM
Download course materials |
| 5000 |
Energizing Performance Appraisals
Barbara Caldwell, MS, MT(ASCP)SH
10:30 AM – 12:00 PM
Download course materials |
| 5011 |
Point of Care Testing: Effective Communication and Quality
James H. Nichols, PhD, DABCC, FACB
10:30 AM - 12:00 PM
Download course materials |
| 4926 |
Practical QC Tools
Michael Toyoshima, MT(ASCP)
1:45 PM - 3:15 PM
Download course materials |
| 4942 |
Essential and Powerful Leadership Skills
David W. Glenn, MT(ASCP)
1:45 PM – 3:15 PM
Download course materials |
| 5012 |
Take Your Lab from Good to Great with Lean Thinking
Martha Sunyog, MT(ASCP)
1:45 PM – 3:15 PM
Download course materials |
| 5019 |
Improving Your Decision Making Skills
Teresa P. Darcy, MD, MMM, FASCP
1:45 PM – 3:15 PM
Download course materials
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